We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Shoes great. Very comfortable. Despite the high obcasu wear up them conveniently. There was also problem dobraniem size.
Perfect. Recommend this store. Thank You.
THE product arrived in good condition and comply with the description. About shipping: -Take 30 days. -Whenever asked information seemed that was talking with a bot and not with a person, asked detelhes where was after 30 days "in flight" and only said no worry was delivered to shipping. Not recommend this shipping company by quality and Holder.
They're beautiful!
Super! Beauty! Excellent quality, very comfortable!!! Thank you!!!
Delivery 2,5 weeks to Krasnoyarsk. Beautiful, the size matches. But they are so tall I can not walk on them normally
They came fast, I love them.❤
Cool boots
Great! Correspond to the description completely. Packaging is good, all whole, without defects. Also a mini gift included. And most importantly, managed to deliver before the new year, Super!
One of the best purchases iv'e made! Despite its big physique, it actually makes the feet look small. Also, despite the heels being very high, it's surprisingly comfortable to walk in them. Most importantly, it has no smell and the shipping was extremely fast! Im very pleased with this purchase. :)
OMFG I LOVE THESE BOOTS THEY ARE A PERFECT FIT!!!! THANK YOU SO MUCH
love them...real bad ass shoes..Nice and high and vast delivered..thanks you store
Optimum quality. Recommend
Very happy with this boot thank you to the store
Shoes are very cool but locks hard Fasten
Good quality, comfortable. Beautiful, comfortable to wear. I like how they look on my foot. It would be nice to have an extra set of straps.
Choose size by the insole length. I usually wear eu size 39, insole length 25 cm, i took size 40 (9) and fits perfect. Impossible to walk in, only good for pictures. Pearl chains broke after trying on, quality is bad but they look good.
Was a gift and my friend loved them
Lovely divine i loved
Look great and even with the large heel, are still fairly comfortable even for walking quite a bit. love them!
Very pretty shoes (even more beautiful in real life) and very satisfied with my purchase! The shipment was very fast (2 weeks) and the quality is at the rendezvous, with a very good value for money. I advise however to take his usual size because too small the toes are very tight and the litters become unpleasant .. In short, perfect for spring/summer!
Cool shoes! The wife is delighted. Amateur high heels
great shoes same as picture good quality will buy more
i am verry satisfied
I love these shoes!!!! Exactly what the picture shows, good quality and they fit perfectly true to size! ^^ Thank you:)
I love it. Not heavy at all. I recommend
High heels and a little tight due to having taken a size below but they are beautiful! It also took a little while to send, but arrived quickly. Otherwise, I can only recommend.
Perfect I loved them
They are so easy to walk in, so so soooo cute in person just like picture! Have a slight smell to them but nothing noticeable unless you are actually smelly the shoe
Gorgeous!! my Girlfriend Loved it!!
I love them, i didn't know they 'd be so high, but the truth is, i love them. Very good quality.
Order happened to me in 12 days! Shoes are wonderful. Early bałam up that will be tight uncomfortable, but after assuming their byłam mile zaskoczona. Are Over expression pleasant and warm inside. Height shoes in general don't odczuwa. These are the best shoes What miałam!
Design is great. Like the Picture. Shipping very quickly. Footbed only unfortunately very hard and somewhat inconvenient. Size 9 was for a EU40 just fits. Trending strong Direction 39.