We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Came quickly everything is fine
This necklace was delivered as planned. It is very cool! I can recommend this store!
Bien
Before Mo the order was more than 1 month. Beautiful pendant, description corresponds. Purchase satisfied.
My mother will happy)
Exactly as shown
omg the fastest shipping ever thank u so much ❤❤ high quality i highly recommended
Wow, very beautiful! Large arrows with a long necklace you easy can be adjust. Very happy with my purchase of this necklace.
Came an arrow with a speck, it's good not to wear it on myself.
Just like the picture, just the chain a little girl
The pendant is an excellent truth a little wrong size that expected (more). It came in a month
As described. Received quickly.
The chain broke but he said it's good!
rrrrr
Its good
Clas
Money returned
I was just thinking about the chain while buying 2.5tl depending on what you imagine, but it's nice xd
The chain is short as a choker but the arrow is equal to the image excellent work
excelente
it arrived too late.
The goods are in excellent condition. The pendant is slightly more than i expected, but i like it)
Looks good product
Quality is good thanks for shipping
Thank you quick delivery 5 stars xx
Everything is fine, but the chain is short. I ordered from others, then the bull chain is long. Delivery 40 days ukrmail.
Nice thing, my daughter is very happy! Everything, as in the photo and in the description. Super.
good!
Was more than expected, good
Lovely product, as pictured. Thank you, can recommend!
very nice.
Good
As in the picture
Beautiful
I'm a little late from the estimated time but valio The grief. Good product
Nice